In the ideal world, the dealers and manufacturers would try to retain your goodwill and quickly remedy the problem. In reality, however, carmakers are extremely reluctant to offer refunds or replacements because it costs them money! They use delay tactics and supposed resolution mechanisms to either get you to go away or put off resolving the problem until the Lemon Law period expires. It is not surprising that that car manufacturers' weasel tactics were the very reason why Lemon Laws were passed in the first place.
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